The Global Casino Management Systems (CMS) Market size was valued at USD 5.1 billion in 2019 and is predicted to witness a CAGR of 14.9% over the forecast period, expected to succeed in USD 15.5 billion by 2028. The growing demand for casino establishments and increasing social acceptance of casinos are expected to emerge as crucial factors for driving the market. The increasing use of technological solutions and systems across gambling clubs to boost operational efficiency will further drive the expansion of the market.
North America emerged as the highest revenue-generating segment in 2019 and is predicted to witness a CAGR of 13.8% from 2020 to 2028. However, it's estimated that Asia Pacific will witness significant growth and can exhibit the fastest CAGR of 16.8% over the forecast period. The expansion of the casino gaming industry, especially in Japan, China, and India, is predicted to play a serious role in propelling the demand for the systems over the forecast period. Governments across the region are gradually legalizing casino gaming, due to several social and economic benefits. The rising number of gambling establishments and evolving customer preferences towards casino-style gaming is anticipated to spice up market growth.
Casino operations involve a multitude of monetary transactions, which have resulted in a rise within the number of fraud and spoofing attacks. To safeguard against cheating, fraud, and other crimes, gambling club operators are heavily investing in security and surveillance solutions to make sure a secure gaming environment across the floor. Hence, security and surveillance systems became an important component of a casino management systems enabling gaming club operators to watch and manage security threats in real-time. Video analytics, vehicle plate recognition, face recognition, and automatic surveillance technologies are being increasingly implemented across gambling clubs, which is predicted to spur market growth.
Casino management systems incorporates analytic tools, management systems, player tracking, and other tools. The analytics segment of the casino management systems is predicted to witness the fastest CAGR of 16.3% over the forecast period. Casino management systems are expected to witness high penetration as gaming clubs become more data-driven and analytical tools can help gain a competitive edge. Analytical tools offer varying insights on customer behavior, game preferences, spending patterns, and win/loss probabilities. Such insights enable gambling club operators to deliver a customized gaming experience, enhancing customer retention rates, and streamline gaming operations. However, emerging online gaming platforms are expected to achieve increased market penetration as a result of evolving customer preferences, which is likely to hinder the market growth.
Key Factors Impacting the Growth of Casino Management Systems Market:
- The security and surveillance segment is predicted to dominate the casino management systems market and was valued at USD 1.2 billion in 2019. Advancements in automated security solutions are further expected to drive market growth during this segment
- The analytics segment is predicted to witness significant growth at a CAGR of over 16% from 2020 to 2028. Analytical tools are likely to witness increased adoption over the forecast period due to varying insights offered, enabling operators to stay profitable
- The player tracking segment was valued at USD 780.3million in 2019. Gaming club operators are incorporating digital technologies to deliver a more personalized gaming experience and drive customer retention rate
- The Asia Pacific is predicted to witness the highest rate of growth over the forecast period. Increased demand for gambling establishments including changing consumer preferences and rising income will augment regional market growth
- Key players include International Game Technology (IGT); Micros Systems, Inc.; Aristocrat Leisure Limited; Konami Corporation; Bally Technologies; and Honeywell International, Inc. Key players are adopting organic and inorganic growth strategies like investments in R&D, product innovation, and M&A activities to accumulate a larger market share.
The Casino Management System market segmentation is based on application and region.
Application Outlook:
Security and surveillance was the biggest segment in 2019 and accounted for more a big share of the casino management system market, acquiring a significant share of the overall revenue. Surveillance systems for gaming clubs are designed to mitigate cheating, theft, and other crimes around the gambling club floor as well as the entire resort. Video surveillance solutions enable operators to streamline floor operations to stay profitable. Advancements in automated security systems are additionally expected to fuel the demand over the forecast period.
Casinos involve tons of monetary transactions that are a magnet for plenty of fraud and spoof attacks resulting in increased adoption of security and surveillance systems. Such systems incorporate a spread of technologies like face recognition, vehicle plate readers, and other analytics to enable operators to prevent fraud, stealing, and cheating on the gambling club floor. Organizations offering casino management solutions are constantly trying to reinforce and implement new technologies to beat security challenges. Offering a secure and secure gaming environment is of primary concern for gaming club operators driving the adoption of security and surveillance solutions.
The analytics segment is predicted to be the fastest-growing segment with a CAGR of 16.3% over the forecast period. This growth is often attributed to the increasing use of advanced systems for gaming operations and casino management, gathering a range of data, which may be analyzed to derive meaningful insights. Analytical tools enable operators to realize insights on customer behavior, game preferences, spending patterns, and win/loss probabilities. Such insights enable gaming club operators to deliver a customized gaming experience, enhancing customer retention rates, and drive operational efficiency.
Regional Outlook:
The North America region is predicted to steer the market in 2019 with a serious share. Technological proliferation and highly saturated casino industry are the key factors influencing the expansion of casino management systems within the region. The increasing adoption of casino management systems to reinforce operational efficiency, customer retention, and to realize a competitive edge will boost market growth over the forecast period. The presence of major technology players, like IGT; Micros Systems, Inc.; CasInfo; Bally Technology; Konami Corporation; and Agilysys, Inc., has resulted in the growth of the market.
However, Asia Pacific is predicted to emerge as the fastest-growing region with a CAGR of 16.8% over the forecast period. This will be attributed to the rapid increase of income, evolving consumer preferences, and improving social acceptance of gambling clubs. Furthermore, easing government regulations to support gaming clubs across the region is additionally anticipated to bolster regional growth. Additionally, tax contribution benefits also are expected to spur the demand for casino management systems over the forecast period.
Competitive Landscape
The market is very competitive, due to the presence of varied prominent players like International Game Technology (IGT); Konami Corporation; Micros Systems, Inc.; LGS; Honeywell International, Inc.; Aristocrat Leisure Limited; and Next Level Security Systems, Inc. These market players particularly concentrate on getting into mergers and acquisitions and joint ventures/collaborations so as to reinforce their market presence.
Lack of product differentiation has promoted vendors to constantly innovate and invest significant amounts towards the R&D of advancement systems. Industry players are that specialize in organic and inorganic growth strategies like R&D investments, product innovation, mergers and acquisitions, and value-added features to reinforce their product portfolios to satisfy the evolving needs of consumers and gain a bigger share of the market.
Casino management systems can include a spread of various modules counting on the gaming club’s requirements which can't be fulfilled by one vendor solution. Hence, vendors tend to develop open systems enabling the club’s operators to integrate third-party solutions and hardware to realize optimal control of gaming operations. Vendors that specialize in management systems, databases, security solutions and systems, and analytical tools are expected to realize market share and augment growth over the forecast period.
This report also includes the profiles of key Casino Management System market companies along with their SWOT analysis and market strategies. In addition, these competitive landscapes provide a detailed description of each company including future capacities, key mergers & acquisitions, financial overview, partnerships, collaborations, new product launch, new product developments, and other latest industrial developments.
Key Developments in Casino Management System Market:
In February 2020, Konami Gaming Inc has been named as the exclusive gaming system management partner of Genting’s Resorts World Las Vegas, with its SYNKROS system set to manage and optimize gaming operations at the US$4.3 billion resort. SYNKROS will provide RWLV with powerful marketing, communications and tracking tools designed to extend player engagement through individually customized incentives; assess and optimize real-time casino performance through detailed reporting and visual analytics; and manage accounting, slot and table operations.
In March 2020, Konami Gaming, Inc. announced a complicated lineup of linked progressive series, competitive slot cabinets, and leading-edge systems technology appearing at the Annual National Indian Gaming Association (NIGA) Tradeshow & Convention in San Diego on March 26 – 27, 2020. Konami’s latest DIMENSION 49J™ video slot is featuring original linked progressive series, from proven performers like All Aboard™ to recognizable brands like Silent Hill®.
What Does This Report Provide?
This report provides a detailed understanding of the global Casino Management System market from qualitative and quantitative perspectives during the forecast period. The report also provides dynamic indicators with potential impact on the market during the forecast period and an in-depth analysis of the leading companies operating in the market.
Market Segmentation:
By Application
- Security and Surveillance
- Analytics
- Accounting and Cash Management
- Player Tracking
By Region:
- North America Casino Management System Market
- By Country (US, Canada, Mexico)
- By Application
- Europe Casino Management System Market
- By Country (Germany, Russia, UK, France, Italy, Spain, Rest of Europe)
- By Application
- Asia Pacific Casino Management System Market
- By Country (China, Japan, India, South Korea, Australia, Rest of Asia Pacific)
- By Application
- Middle East & Africa Casino Management System Market
- By Country (UAE, Saudi Arabia, Qatar, South Africa, Rest of Middle East & Africa)
- By Application
- South America Casino Management System Market
- By Country (Brazil, Argentina, Colombia, Rest of South America)
- By Application
Reasons to Buy This Report:
- Market size estimation of the Casino Management System market on a regional and global basis
- Unique research Usage for market size estimation and forecast
- Profiling of major companies operating in the market with key developments
- Broad scope to cover all the possible segments helping every stakeholder in the market
Customization:
We provide customization of the study to meet specific requirements:
- By Segment
- By Sub-segment
- By Region/Country
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