The chatbot market report highlights market opportunities and competitive scenarios for chatbot on a regional and global basis. Market size estimation and forecasts have been provided based on a unique research design customized to the dynamics of the chatbot market. The chatbot market has been segmented by component (solutions (software, platform), services (managed services, professional services), by technology (machine learning (ml), natural language processing (nlp), automated speech recognition (asr)), by usage (websites, contact centers,social media, mobile platform), by application (customer support, personal assistant, branding and advertisement, customer engagement and retention, data privacy and compliance, onboarding and employee engagement, others), by verticals (banking, financial services and insurance (bfsi), media and entertainment, retail and ecommerce, travel and hospitality, telecom, healthcare and life sciences, others). Historic back-drop for chatbot market has been analyzed according to organic and inorganic developments to provide precise market size estimations. Also, key factors impacting the growth of the chatbot market have been identified with potential gravity. Major regions covered in the study include North America, Western Europe, Eastern Europe, Asia Pacific, Middle East, and Rest of the World.
Market Segmentation:
By Component:
• Solutions
◦ Software
◦ Platform
• Services
◦ Managed Services
◦ Professional Services
By Technology:
• Machine Learning (ML)
• Natural Language Processing (NLP)
• Automated Speech Recognition (ASR)
By Usage:
• Websites
• Contact Centers
• Social Media
• Mobile Platform
By Application:
• Customer Support
• Personal Assistant
• Branding and Advertisement
• Customer Engagement and Retention
• Data Privacy and Compliance
• Onboarding and Employee Engagement
• Others
By Vertical:
• Banking
• Financial Services and Insurance (BFSI)
• Media and Entertainment
• Retail and eCommerce
• Travel and Hospitality
• Telecom
• Healthcare and Life Sciences
• Others
By Region:
• North America
◦ North America, by Country
▪ US
▪ Canada
▪ Mexico
◦ North America, by Component
◦ North America, by Technology
◦ North America, by Usage
◦ North America, by Application
◦ North America, by Vertical
• Western Europe
◦ Western Europe, by Country
▪ Germany
▪ UK
▪ France
▪ Italy
▪ Spain
▪ The Netherlands
▪ Rest of Western Europe
◦ Western Europe, by Component
◦ Western Europe, by Technology
◦ Western Europe, by Usage
◦ Western Europe, by Application
◦ Western Europe, by Vertical
• Asia Pacific
◦ Asia Pacific, by Country
▪ China
▪ India
▪ Japan
▪ South Korea
▪ Australia
▪ Indonesia
▪ Rest of Asia Pacific
◦ Asia Pacific, by Component
◦ Asia Pacific, by Technology
◦ Asia Pacific, by Usage
◦ Asia Pacific, by Application
◦ Asia Pacific, by Vertical
• Eastern Europe
◦ Eastern Europe, by Country
▪ Russia
▪ Turkey
▪ Rest of Eastern Europe
◦ Eastern Europe, by Component
◦ Eastern Europe, by Technology
◦ Eastern Europe, by Usage
◦ Eastern Europe, by Application
◦ Eastern Europe, by Vertical
• Middle East
◦ Middle East, by Country
▪ UAE
▪ Saudi Arabia
▪ Qatar
▪ Iran
▪ Rest of Middle East
◦ Middle East, by Component
◦ Middle East, by Technology
◦ Middle East, by Usage
◦ Middle East, by Application
◦ Middle East, by Vertical
• Rest of the World
◦ Rest of the World, by Country
▪ South America
▪ Africa
◦ Rest of the World, by Component
◦ Rest of the World, by Technology
◦ Rest of the World, by Usage
◦ Rest of the World, by Application
◦ Rest of the World, by Vertical
Major Companies:
IBM Corporation, Nuance Communications, Google, Amazon Web Services, Artificial Solutions, Inbenta Technologies, , Chatfuel, AIVO, Botsify, Passage AI, Kore.ai, KeyReply, SmartBots, Contus, Yellow Messenger, CogniCor, Conversica, Gupshup, Kevit, and Yekaliva
Years Covered in the Study:
Historic Year: 2016-2017
Base Year:2018
Estimated Year: 2019
Forecast Year: 2028
Objectives of this report:
• To estimate market size for chatbot market on regional and global basis.
• To identify major segments in chatbot market and evaluate theirmarket shares and demand.
• To provide a competitive scenario for the chatbot market with major developments observed by key companies in the historic years.
• To evaluate key factors governing the dynamics of chatbot market with their potential gravity during the forecast period.
Reasons to Buy This Report:
• Provides niche insights for decision about every possible segment helping in strategic decision making process.
• Market size estimation of the chatbot market on a regional and global basis.
• A unique research design for market size estimation and forecast.
• Identification of major companies operating in the market with related developments
• Exhaustive scope to cover all the possible segments helping every stakeholder in the chatbot market.
Customization:
This study is customized to meet your specific requirements:
• By Segment
• By Sub-segment
• By Region/Country
• Product Specific Competitive Analysis
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