Cloud Communication Platform Market, By Solution (UCC/UCaaS, WebRTC, VoIP, IVR, API, Reporting and A

Published Date: | Report Code : IT2063950


Cloud Communication Platform Market, By Solution (UCC/UCaaS, WebRTC, VoIP, IVR, API, Reporting and Analytics), By Service (Training and Consulting, Support and Maintenance Service, and Managed Service), By Verticals (BFSI, Healthcare, Telecommunication and ITES, Government, Retail, Travel and hospitality, Education, Manufacturing, Others), By Organization Size (Small and Medium Businesses and Large Enterprises), By Region (North America, Europe, Asia Pacific, Middle East & Africa, and South America) – Market Size & Forecasting To 2028

COVID-19 Impact : Our team has been closely monitoring the current developments to identify the potential impact of COVID-19 on stakeholders and business processes across the value chain of industries. A special section about COVID-19 will be covered with the report to help companies in defining sustainable strategies.

Report Code : IT2063950

Status : Upcoming

The Cloud Communication Platform Market report points out national and global business prospects and competitive conditions for cloud communication platform. Market size estimation and forecasts were given based on a detailed research methodology tailored to the conditions of the demand for cloud communication platform. The cloud communication platform market has been segmented by solution (UCC/UCaaS, WebRTC, VoIP, IVR, API, reporting, and analytics), by service (training and consulting, support and maintenance service, and managed service), by verticals (BFSI, healthcare, telecommunication and ITES, government, retail, travel and hospitality, education, manufacturing, others), by organization size (small and medium businesses and large enterprises). Historical background for the demand of cloud communication platform has been studied according to organic and inorganic innovations in order to provide accurate estimates of the market size. Primary factors influencing the growth of the demand cloud communication platform have also been established with potential gravity. Major regions covered in the study include North America, Europe, Asia Pacific, Middle East & Africa, and South America.

Market Segmentation:

By Solution:

  • UCC/UCaaS
  • WebRTC
  • VoIP
  • IVR
  • API
  • Reporting
  • Analytics

By Service:

  • Training and Consulting
  • Support and Maintenance Service
  • Managed Service

By Verticals:

  • BFSI
  • Healthcare
  • Telecommunication and ITES
  • Government
  • Retail
  • Travel and Hospitality
  • Education
  • Manufacturing
  • Others

By Organization Size:

  • Small 
  • Medium Businesses
  • Large Enterprises

By Region:

North America Cloud Communication Platform Market

  • North America, by Country
    • US
    • Canada
    • Mexico
  • North America, by Solution
  • North America, by Service
  • North America, by Verticals
  • North America, by Organization Size

Europe Cloud Communication Platform Market

  • Europe, by Country
    • Germany
    • Russia
    • UK
    • France
    • Italy
    • Spain
    • The Netherlands
    • Rest of Europe 
  • Europe, by Solution
  • Europe, by Service
  • Europe, by Verticals
  • Europe, by Organization Size

Asia Pacific Cloud Communication Platform Market

  • Asia Pacific, by Country
    • China
    • India
    • Japan
    • South Korea
    • Australia
    • Indonesia
    • Rest of Asia Pacific 
  • Asia Pacific, by Solution
  • Asia Pacific, by Service
  • Asia Pacific, by Verticals
  • Asia Pacific, by Organization Size

Middle East & Africa Cloud Communication Platform Market

  • Middle East & Africa, by Country 
    • UAE
    • Saudi Arabia
    • Qatar
    • South Africa
    • Rest of Middle East & Africa
  • Middle East & Africa, by Solution
  • Middle East & Africa, by Service
  • Middle East & Africa, by Verticals
  • Middle East & Africa, by Organization Size

South America Cloud Communication Platform Market

  • South America, by Country 
    • Brazil
    • Argentina
    • Colombia
    • Rest of South America
  • South America, by Solution
  • South America, by Service
  • South America, by Verticals
  • South America, by Organization Size

Major Companies:  8x8, Inc.; Avaya, Inc.; Cisco Systems, Inc.; Twilio, Inc.; NetFortris, Inc.; West IP Communications, Inc.; Telestax, Inc., Plivo, Inc.; CallFire, Inc.; Nexmo, Inc.

Years Covered in the Study:

Historic Year: 2017-2018

Base Year: 2019

Estimated Year: 2020

Forecast Year: 2028

Objectives of this report:

  • To estimate market size for the cloud communication platform market on regional and global basis.
  • To identify major segments in the cloud communication platform market and evaluate their market shares and demand.
  • To provide a competitive scenario for the cloud communication platform market with major developments observed by key companies in the historic years.
  • To evaluate key factors governing the dynamics of the cloud communication platform market with their potential gravity during the forecast period.

Reasons to Buy This Report:

  • Provides niche insights for decision about every possible segment helping in strategic decision making process.
  • Market size estimation of the cloud communication platform market on a regional and global basis.
  • A unique research design for market size estimation and forecast.
  • Identification of major companies operating in the market with related developments
  • Exhaustive scope to cover all the possible segments helping every stakeholder in the cloud communication platform


This study is customized to meet your specific requirements:

  • By Segment
  • By Sub-segment
  • By Region/Country
  • Product Specific Competitive Analysis

For more information, contact: [email protected]

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