The Global Unified Communications And Collaboration (UCC) Market size was valued at USD 31.93 billion in 2019 and is anticipated to grow at a CAGR of 8.12% during the forecast period. The unified communications and collaboration (UCC) serve as a mode of interaction among enterprises and employees residing and stands for the collection of technology and software that combines enterprise communication with real-time, asynchronous cooperation capabilities.

The unified communications and collaboration (UCC) are integration of various communication technologies with collaboration tool packages operating on a variety of communication technologies, such as desktop sharing, electronic mailing, chatting, real-time video conferencing, and others. However, the concerns regarding data security and Interoperability issues related to the existing assets are the major factors expected to offer challenges for growth in the global unified communications and collaboration (UCC) market during the forecast period.

Key Factors Impacting the Growth of Global Unified Communications and Collaboration (UCC) Market:

• Increasing adoption of smartphones
• Raising trend of the Bring your own device (BYOD)
• Increasing need for reducing the administration and maintenance cost
• The rapid emergence of 5G cellular data services
• Rising investments by telecom players for modernizing communication network infrastructure

The global unified communications and collaboration (UCC) market segmentation is based on platform, deployment, application, and region.

Platform Outlook:

Based on platform, the global unified communications and collaboration (UCC) market is further segmented into telephony (IP phones and IP private branch exchange (PBX)), unified messaging (fax, voicemail, and email), conferencing (video, audio, and web), collaboration (social network, mobile, video platform), and services and tools. The telephony segment is expected to lead the market with wide usage of IP phones for facilitating real-time enterprise communication.

Deployment Outlook:

Based on deployment, the global unified communications and collaboration (UCC) market is divided into cloud/UcaaS, on premise, and hybrid. Cloud/UcaaS segment with decreasing value spent on purchasing & installing hardware for effectual communication is expected to register substantial growth rate in the global unified communications and collaboration (UCC) market during the forecast period.

For Application Outlook:

Based on application, the global unified communications and collaboration (UCC) market has been segmented into healthcare, public sector, BFSI, retail, and IT & telecom. IT & telecom with very high penetration of unified communications and collaboration (UCC) in this sector and continuously increasing investment in the IT & telecom by major private and government companies all over the world is expected to maintain the dominance in the unified communications and collaboration (UCC)  market through the forecast period.

Regional Outlook:

Based on the region, the global unified communications and collaboration (UCC) market has been segmented by North America, Western Europe, Eastern Europe, Asia Pacific, Middle East, & Rest of the World. The North America region includes countries like US, Canada, and Mexico. Europe region includes countries like Germany, Russia, UK, France, Italy, Spain, and others. Asia Pacific region includes countries like China, Japan, India, South Korea, Australia, and others. The Middle East & Africa region includes countries like UAE, Saudi Arabia, Qatar, South Africa, and others. South America includes

In terms of revenue North America is expected to maintenance its dominance in the global unified communications and collaboration (UCC) market through the forecast period. This is due to the availability of advanced communication, robust growth of enterprise mobility, and IT infrastructure and growth of enterprise mobility witnessed in the region combined with the rapid proliferation of mobile devices.

The report analyzes factors affecting the unified communications and collaboration (UCC) market from both demand and supply side and further analyses market dynamics affecting the market during the forecast year such as driver, restrain, opportunities and future trends. The report also provides comprehensive Porter’s model analysis on the Unified communications and collaboration (UCC) market for all six regions namely; North America, Europe, Asia Pacific, Middle East & Africa and South America.

Competitive Landscape

Major companies working in the global unified communications and collaboration (UCC) market are investing in research and development and offer the better business relationships, employee satisfaction, and improved competitive advantage. Key market players are majorly investing in new compositions and concentrating on new product development strategies to strengthen their product portfolio and increase customer acquisition. The key leading players in the market include Orange Business Services (Orange), RingCentral Inc., Star2Star Communications, Verizon Communications, BT Group, Cisco Systems Inc., Genesys (Permira), Huawei Technologies Co., Ltd., IBM Corporation, 8x8 Inc, Vonage (Vonage Holdings Corp.), Alcatel Lucent Enterprise (Nokia Networks), Avaya Inc. (Avaya Holdings Corporation), Microsoft Corporation, Mitel Networks Corporation, NEC Corporation, Nextiva (UnitedWeb), Unify (Atos SE), and West Corporation., and among others.

This report also includes the profiles of key unified communications and collaboration (UCC) market companies along with their SWOT analysis and market strategies. In addition, these competitive landscapes provide a detailed description of each company including future capacities, key mergers & acquisitions, financial overview, partnerships, collaborations, new product launch, new product developments, and other latest industrial developments.

Key Developments in global Unified Communications and Collaboration (UCC) Market:

• In 2017 Beijing 263 Enterprise Communications Co., Ltd., one of the leading providers of enterprise SaaS services in China, entered into a partnership with Arkadin, a provider of cloud UCC solutions, with the aim to provide improved cloud communication solutions in the Chinese market. The companies planned to combine their respective expertise, the companies offered high-quality UCC services including video/audio/web conferencing, as well as unified communications, and web events.

What Does This Report Provide?

This report provides a detailed understanding of the global unified communications and collaboration (UCC) market from qualitative and quantitative perspectives during the forecast period. The report also provides dynamic indicators with potential impact on the market during the forecast period and an in-depth analysis of the leading companies operating in the market.

Market Segmentation:

By Platform

• Telephony
  • IP Phones
  • IP Private Branch Exchange (PBX)
• Unified Messaging
  • Fax
  • Voicemail
  • Email
• Conferencing
  • Video
  • Audio
  • Web
• Collaboration
  • Social Network
  • Mobile
  • Video Platform
• Services and Tools

By Deployment

• Cloud/UcaaS
• On-premise
• Hybrid

By Application

• Healthcare
• Public Sector
• BFSI
• Retail
• IT & Telecom

By Region:

• North America Unified Communications And Collaboration (UCC) Market
  • By Country (US, Canada, Mexico)
  • By Platform
  • By Deployment
  • By Application
• Europe Unified Communications And Collaboration (UCC) Market
  • By Country (Germany, Russia, UK, France, Italy, Spain, Rest of Europe)
  • By Platform
  • By Deployment
  • By Application
• Asia Pacific Unified Communications And Collaboration (UCC) Market
  • By Country (China, Japan, India, South Korea, Australia, Rest of Asia Pacific)
  • By Platform
  • By Deployment
  • By Application
• Middle East & Africa Unified Communications And Collaboration (UCC) Market
  • By Country (UAE, Saudi Arabia, Qatar, South Africa, Rest of Middle East & Africa)
  • By Platform
  • By Deployment
  • By Application
• South America Unified Communications And Collaboration (UCC) Market
  • By Country (Brazil, Argentina, Colombia, Rest of South America)
  • By Platform
  • By Deployment
  • By Application

Reasons to Buy This Report:

• Market size estimation of the unified communications and collaboration (UCC) market on a regional and global basis
• Unique research Usage for market size estimation and forecast
• Profiling of major companies operating in the market with key developments
• Broad scope to cover all the possible segments helping every stakeholder in the market

Customization:

• We provide customization of the study to meet specific requirements:
• By Segment
• By Sub-segment
• By Region/Country

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